While mail remains the industry’s largest segment, postal operators continue to pursue growth outside the core. As they invest in e-commerce logistics, broaden financial services and revitalise retail networks, posts are strengthening their positions in growth markets both at home and abroad. E-commerce has seen explosive growth over the past decade and has become a focal point of many postal operators. Direct Mail, however, remains an important marketing channel. Meanwhile, postal operators across the world are making significant progress to reduce their carbon and environmental footprints.
In times of transformation, it is important to know how the industry is changing, both domestically and internationally. IPC's teams collect news, data and research on a range of topics relating to the postal industry, including market trends, e-commerce, direct marketing and sustainability. This section gives an overview of publicly available reports, articles and case studies gathered or produced by IPC.