Growth for parcels and express services more than offset declines for mail and other services in 2020, driving a 3% increase in total revenue for New Zealand Post.

Parcels revenue grew more than 10%, driven by a 16% increase in domestic volumes. To support rapid volume growth, the post is investing in significantly expanding sorting capacity, with plans to open three new or upgraded facilities in the next two years. A sharp drop in advertising mail volumes resulted in total mail volumes dropping by close to three fifths. The post was able to avoid operating losses for the mail division as a result of funding from the government service contract signed in 2020. For more details download the latest IPC Carrier Intelligence Report for New Zealand Post.


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